Knowledge Base
Get Started
Section explains about Registration and login process
Before you order
Creating/processing orders is the crux of the application. But what leads to that? In this section, know all the prerequisites before you create your first order.
Creating a new Order
This section explains in details how an order can be manually created and shipped to the customer
Tools and support
Tools and support include features provided for Shift to enhance user experience and a path to users to contact customer support whenever they are in trouble.
Billing
It gives information of Invoices of all fulfilment and Shipments done by SHIFT, and also includes CoD remittance details and option to change subscription plans
Integrations
Integrations: It is to integrate our Customers’ channels through which they are selling their products. These channels will be listed here and it is seen that they are in sync with SHIFT service
Manage Settings
Settings: Here the Customers fill in all the necessary information about their accounts with SHIFT such as users, address, email id, Contact no, warehouses, shipping preferences, payments etc.
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Reports
Reports are a feature which help you assess the state of workings of your organisation. Shift generates reports for the list of products created, orders made, invoices generated and gives a snapshot of your account between any mentioned dates from ...
Your Dashboard
Your dashboard gives you a quick overview of all your orders, your expenses, your top customers, your strong products and many more. Your dashboard is your bible to reflect and take notes where you can improve your business and where you excel.
How to Create a Ticket
A ticket can be created to inform the customer support of any issues the client is facing and is to be resolved immidiately. To create a ticket, 1. Click on the help icon on the top right of the application page. 2. A support page opens showing a ...
Steps to Integrate Magento2
Step 1 : Fill in your Magento-2 Store name, Store URL, and access token. Enter the details and click on add Channel to connect Magento-2 with Shift. If you do not have the details, login to your magento-2 account and follow the below steps. Step 2 : ...
Steps to Integrate Woo Commerce
Follow the below steps to integrate WooCommerce with Shift carrier application. Step 1: Click on Channels in Setup and Manage tab from the menu in application. In the new window click on Add new Channel button. Step 2. Click on Add under the ...
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Return Settings
Return settings are limitations to be set up by the seller to ensure smooth and transparent return policy. The seller is allowed to set up a return window for the products sold, choose products that cannot be returned and classify reasons of return. ...
Complete Know Your Customer (KYC) Walkthrough
Once after signing in, you are allowed only a limited functionality of the application until you complete the KYC process. You are encouraged to complete this step to enjoy the Shift experience to its fullest. For the first step, choose your type of ...
A Quick Guide to Register
To register with Shift, open the SHIFT carrier application. You can access it at https://carrier.shift.in Click on the Signup button in the login screen to start your registration process. Enter your name, contact details, company registered email ...
COD remittance and Wallet history
CoD remittance shows the amount due to be deposited into sellers account by various delivery service providers to process their CoD orders. It also shows the total amount remitted so far into the sellers account. A list of transactions with the ...
How to Check Order Status
In your orders page, you can observe multiple tabs such as “new”, “Ready to ship”, “In transit”, “Delivered”, “on hold” etc. Your order moves from one tab to other based on its status. You also get continuous updates about your order via Emails and ...
Section explains about Registration and login process
Tools and support include features provided for Shift to enhance user experience and a path to users to contact customer support whenever they are in trouble.
It gives information of Invoices of all fulfilment and Shipments done by SHIFT, and also includes CoD remittance details and option to change subscription plans
Integrations: It is to integrate our Customers’ channels through which they are selling their products. These channels will be listed here and it is seen that they are in sync with SHIFT service
Settings: Here the Customers fill in all the necessary information about their accounts with SHIFT such as users, address, email id, Contact no, warehouses, shipping preferences, payments etc.