Knowledge Base
Orders
The Orders category covers everything you need to know about managing your shipment orders in Shift. Here, you’ll find step-by-step guides and helpful tips on how to create, process, and track your shipping orders efficiently.
Channel Integrations
Channel Integrations in Shift allow you to connect your online stores like Shopify, WooCommerce, or Amazon, so your orders sync automatically - making it easy to manage and ship all your orders from one unified dashboard.
Billings
Billing in Shift helps you easily manage your shipping expenses - view invoices, track wallet balance, add funds, and monitor all your payment transactions in one convenient place.
NDR
NDR (Non-Delivery Report) in Shift lets you track and manage failed or undelivered shipments, helping you take timely actions like rescheduling delivery, updating customer details, or initiating returns.
Tools
Tools in Shift include powerful features like Reports and the Cost Estimator that help you analyze your shipping performance, calculate delivery costs, and make smarter business decisions - all from one easy-to-use dashboard.
Account Settings
Settings in Shift help you personalize and secure your account. Learn how to update your profile details, change your password, complete KYC verification, customize label and invoice settings, and manage everything needed to keep your account organiz
Recent Articles
How to manage your Invoice Settings?
The Invoice Settings section allows you to customize how invoices are generated and displayed in your account. You can set the invoice type, add prefixes or suffixes, configure tax percentages, and choose what details to show on your invoices. This ...
How to Create or Edit Your Label Settings ?
Sign in to Shift Visit carrier.shift.in Sign In using your registered email and password → Click Login Once logged in, you will be directed to your Shift Home page. Go to the Settings tab You can access the Settings from the left menu. Click on Label ...
How to Configure Your Settings in Shift?
The Settings module in Shift is your central hub for account and operational configurations. It covers everything from your company profile and KYC details to carrier preferences, billing setup, notifications, and product sync. Each section is ...
What is the Cost Estimator?
As a Shift partner, you don’t need to guess your shipping costs anymore. The Cost Estimator helps you calculate the exact cost of delivering a parcel before you create a shipment. By entering details like shipment type, pincodes, weight, and ...
What are Reports ?
The Reports feature in Shift gives you deep insights into your shipments, orders, COD remittances, and exceptions (like NDRs and delays). Instead of manually tracking, you can generate custom or preset reports and schedule them to be delivered ...