Know Your Customer (KYC) Process with Shift.in | Ensure Compliance

Complete Know Your Customer (KYC) Walkthrough

Once after signing in, you are allowed only a limited functionality of the application until you complete the KYC process. You are encouraged to complete this step to enjoy the Shift experience to its fullest.

For the first step, choose your type of business- whether you are a sole trader or a registered business.


If you are an individual seller,

The second step is photo verification where you are requested to take a picture or send a saved copy for Identification purposes and then we move to billing information where we take the address you will be billed to and the bank details. Once the bank details are verified, we move to document verification where you have an option of choosing manual or instant verification.

Instant Verification

Enter your Aadhar number and PAN and click on send OTP. You shall receive a password to the number linked with your Aadhar. Enter that number in the space provided. Next you shall be requested your GST. Enter and complete the KYC or click on "skip and continue" if you do not have a GST.



Manual Verification

This has multiple options including Aadhar photos(Mandatory), PAN card(Mandatory) and GST details(Non Mandatory) which are to be uploaded by the seller and are verified by Shift.



If you are registering yourself as a company, the options presented are slightly different.

We begin with photo verification where you are requested to take a picture or send a saved copy for Identification purposes and then we move to billing information where we take the address you will be billed to and the bank details. Once the bank details are verified, we move to document verification where you have an option of choosing manual or instant verification.



Automatic verification

The document verification is the final step and can be done instantly or by manual verification. To verify automatically, fill in the  CIN and GST details where requested and an OTP is generated with the associated number and is requested to be entered. Your KYC is verified once the correct OTP is entered.


Manual verification of CIN and GSTIN

Upload pictures of Aadhaar and GST certificate which will be verified by shift within 3 business days.