Knowledge Base
Get Started
Section explains about Registration and login process
Before you order
Creating/processing orders is the crux of the application. But what leads to that? In this section, know all the prerequisites before you create your first order.
Creating a new Order
This section explains in details how an order can be manually created and shipped to the customer
Tools and support
Tools and support include features provided for Shift to enhance user experience and a path to users to contact customer support whenever they are in trouble.
Billing
It gives information of Invoices of all fulfilment and Shipments done by SHIFT, and also includes CoD remittance details and option to change subscription plans
Integrations
Integrations: It is to integrate our Customers’ channels through which they are selling their products. These channels will be listed here and it is seen that they are in sync with SHIFT service
Manage Settings
Settings: Here the Customers fill in all the necessary information about their accounts with SHIFT such as users, address, email id, Contact no, warehouses, shipping preferences, payments etc.
Recent Articles
Reports
Reports are a feature which help you assess the state of workings of your organisation. Shift generates reports for the list of products created, orders made, invoices generated and gives a snapshot of your account between any mentioned dates from ...
Your Dashboard
Your dashboard gives you a quick overview of all your orders, your expenses, your top customers, your strong products and many more. Your dashboard is your bible to reflect and take notes where you can improve your business and where you excel.
How to Create a Ticket
A ticket can be created to inform the customer support of any issues the client is facing and is to be resolved immidiately. To create a ticket, 1. Click on the help icon on the top right of the application page. 2. A support page opens showing a ...
Steps to Integrate Magento2
Step 1 : Fill in your Magento-2 Store name, Store URL, and access token. Enter the details and click on add Channel to connect Magento-2 with Shift. If you do not have the details, login to your magento-2 account and follow the below steps. Step 2 : ...
Steps to Integrate Woo Commerce
Follow the below steps to integrate WooCommerce with Shift carrier application. Step 1: Click on Channels in Setup and Manage tab from the menu in application. In the new window click on Add new Channel button. Step 2. Click on Add under the ...